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Operators

In the Operators section you can define tour operators.

Tour Operators

Tour operators sell travel and accommodation packages in various configurations. These might include flights, transfer from the airport to a hotel or resort, and room bookings, in addition to side trips or Special Offers of various sorts.

To add a tour operator:

  1. Click on Operators > Tour Operators.

  2. Click the + New Tour Operator button.

  3. Enter a name, licensing organisation ID, PMS short code (used in your internal property management system), account code, email address, and business address for the tour operator, and then click Save.

  4. (Optional) On the next screen, if the tour operator's invoicing address is different from their business address, check the Use Different Address for Invoicing checkbox, click the editable fields, enter the invoicing address, and then click Save.

  5. In the Contacts section, click the editable fields to enter a name, phone number, and email address for the tour operator's reservations, invoicing, accounts, and stopsales contacts. In each case, enter the information and then click Save.

  6. If the tour operator is IBS-connected, then in the IBS Integration section, check the IBS Integration checkbox, enter an IBS code, and then click Save. Additional charges may apply. When the integration is enabled in C-Breez, the tour operator's rates are automatically distributed in the Distribution Channels that the tour operator is in. This only works if we have a contract with the tour operator.

    • A single tour operator can be in multiple Distribution Channels, which is a contract with one payment policy and one cancellation policy. Since a tour operator may require many payment policies and cancellation policies, the operator can be in as many Distribution Channels as necessary.

Travel Agencies

While Tour Operators put together their own packages, a travel agent re-sells packages. A travel agent can purchase from more than one tour operator. Travel agencies can have multiple reservation agents working for the same tour agency. Travel agents can identify themselves on the booking engine and purchase from C-Breez directly.